Users' contact card in Microsoft Teams contained an incorrect translation of "Free until" in some languages.
ID	Workload Feature	Title	Classification	Severity	Start Time	Last Updated
TM687047	Microsoft Teams Teams Components General	Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages	advisory		01-Nov-2023 00:50	14-Nov-2023 12:03
Update: 14-Nov-2023 11:58 Title: Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages User Impact: Users' contact card in Microsoft Teams contained an incorrect translation of "Free until" in some languages. More Info: Impact occurred for users that were leveraging Microsoft Teams in the German, Spanish, French, and Italian languages. All Microsoft Teams connection methods were affected. Final Status: We've confirmed that the fix was successfully deployed and the issue is resolved. If users report that impact persists, please restart Microsoft Teams to clear the cache to receive the fix. Scope of Impact: Users with German, Spanish, French, and Italian languages set may have been impacted when viewing others' availability as depicted on their contact cards in all Microsoft Teams connection methods. Start Time: Wednesday, November 1, 2023, at 7:50 AM UTC End Time: Wednesday, November 8, 2023, at 1:35 AM UTC Root Cause: A service update, intended to improve non-English language translations within Microsoft Teams, introduced an impacting localization issue. Next Steps: - We're further reviewing the service update to understand how the localization issue was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates. This is the final update for the event. Update: 06-Nov-2023 11:24 Title: Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages User Impact: Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages. More Info: Impact occurs for, but may not be limited to, users leveraging Microsoft Teams in the German, Spanish, French, and Italian languages. All Microsoft Teams connection methods are affected. Current Status: We've isolated a service update that intended to improve non-English language translations within Microsoft Teams which has introduced an impacting localization issue that is producing incorrect translations of "free until" in some languages. We've begun the deployment of our fix, and our current deployment timelines are estimating for it to have completed by Tuesday, November 14, 2023. Scope of Impact: Users with German, Spanish, French, and Italian languages set may be impacted when viewing others' availability as depicted on their contact cards in all Microsoft Teams connection methods. Root Cause: A service update intended to improve non-English language translations within Microsoft Teams, introduced an impacting localization issue. Next Update By: Tuesday, November 14, 2023, at 8:30 PM UTC Update: 03-Nov-2023 18:23 Title: Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages User Impact: Users' contact card in Microsoft Teams contains an incorrect translation of "Free until" in some languages. More Info: Impact occurs for, but may not be limited to, users leveraging Microsoft Teams in the German, Spanish, French, and Italian languages. All Microsoft Teams connection methods are affected. Current Status: We're finalizing the validation of our fix for the underlying translation issue and aim to confirm a timeline for its deployment by our next scheduled communications update. Scope of Impact: Users with German, Spanish, French, and Italian languages set may be impacted when viewing others' availability as depicted on their contact cards in all Microsoft Teams connection methods. Next Update By: Monday, November 6, 2023, at 8:30 PM UTC Update: 03-Nov-2023 09:31 Title: Users' contact card in Microsoft Teams may contain an incorrect translation of "Free until" in some languages User Impact: Users' contact card in Microsoft Teams may contain an incorrect translation of "Free until" in some languages. More Info: Impact occurs for, but may not be limited to, users leveraging Microsoft Teams in the German, Spanish, French, and Italian languages. All Microsoft Teams connection methods are affected. Current Status: We suspect that an issue is occurring within the process by which "free" is translated in users' Microsoft Teams contact cards when displayed in German, Spanish, French, and Italian. While we're continuing to investigate what initially caused this issue, we've developed a fix that we believe will repair correct translation. We're currently subjecting this fix to tests validating its efficacy in resolving the issue, and we'll provide an estimated time to its deployment as soon as one becomes available. Scope of Impact: Users with German, Spanish, French, and Italian languages set may be impacted when viewing others' availability as depicted on their contact cards in all Microsoft Teams connection methods. Next Update By: Saturday, November 4, 2023, at 1:30 AM UTC Update: 03-Nov-2023 07:14 Title: Users "Free until" in contact card in all Teams clients is not translated accurately in multiple languages. User Impact: Users "Free until" in contact card in all Teams clients is not translated accurately in multiple languages. Current Status: We're analyzing support provided information to help us understand why the translation is inaccurate and develop a remediation plan. Scope of Impact: Your organization is affected by this event, and users reading the "Free until" in different languages are impacted. Next Update By: Friday, November 3, 2023, at 4:30 PM UTC