Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices.
ID	Workload Feature	Title	Classification	Severity	Start Time	Last Updated
TM670039	Microsoft Teams Teams Components Signing-in	Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices	advisory		23-Aug-2023 18:00	07-Nov-2023 12:44
Update: 06-Nov-2023 16:05 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices were affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may have occurred for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may have been intermittently automatically signed out of Microsoft Teams. This issue was prevalent with devices running Intune Company Portal build 5882 and impacted devices from all original equipment manufacturers (OEMs). Final Status: Deployment of the firmware update containing the fix is complete, and we've confirmed that the issue is resolved for Microsoft Teams Android phones with the fix applied. Admins can apply the fix to their managed Microsoft Teams Android phones by downloading firmware update 1.19.584 for those devices in the Microsoft Teams admin center. The fix for Microsoft Teams Rooms devices is being tracked under a separate communication post directed specifically to users experiencing that impact. Scope of Impact: This event may have impacted any users who attempted to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC End Time: Monday, November 6, 2023, at 12:00 AM UTC Root Cause: Intune Company Portal build 5882 contained an update for certified Android devices that caused the devices to sign out of Microsoft Teams. Next Steps: - We're reviewing our Intune Company Portal update procedures pertaining to Microsoft Teams devices to prevent similar impact in future updates. This is the final update for the event. Update: 02-Nov-2023 15:24 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: Validation of our fix is complete and we anticipate that deployment of the fix should begin on Monday, November 6, 2023. We'll monitor the deployment as it progresses and anticipate that it should complete and be available for affected users by our next update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Tuesday, November 7, 2023, at 1:00 AM UTC Update: 01-Nov-2023 12:37 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: Our validation of the developed fix is taking longer than expected as we need additional time to ensure that it doesn't adversely impact any other features or functions while resolving the current problem. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Friday, November 3, 2023, at 12:00 AM UTC Update: 30-Oct-2023 14:37 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The validations for our fix have isolated a potential problem that may become introduced by its deployment. We're further analyzing this problem so we can resume with our validations and initiate our remediation actions. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Wednesday, November 1, 2023, at 8:00 PM UTC Update: 27-Oct-2023 14:56 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We're in the process of continuing our validations of the fix, specifically with the subset of affected users to whom it was initially deployed. We're actively monitoring the situation to ensure that there are no adverse effects stemming from the fix among the users it has been released to. Our plan is to finalize these validations by our next scheduled update, at which point we should be able to offer a more definitive schedule for the broader deployment of the fix. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, October 30, 2023, at 10:00 PM UTC Update: 23-Oct-2023 13:56 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: Our validations of the fix are ongoing with the subset of affected users it was previously deployed to, although the timeline for a broader deployment is not yet confirmed. We're continuing to monitor to ensure no adverse effects occur as a result of the fix for the users to which it's been released. We expect the validations will complete by our next scheduled update, at which time we anticipate being able to provide a more clear timeline for the broader fix deployment. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Friday, October 27, 2023, at 11:00 PM UTC Update: 16-Oct-2023 14:02 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've deployed the fix to a select number of users to validate its effectiveness in resolving the issue before initiating the deployment on a broader scale, and are monitoring the results to confirm the efficacy of our fix. We expect that these validations will complete and we'll be able to provide a timeline for the broader deployment of the fix by our next scheduled update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, October 23, 2023, at 10:30 PM UTC Update: 09-Oct-2023 14:19 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've identified that additional validation is needed before deploying the fix to ensure it successfully remediates impact without adversely impacting other aspects of the service. We're preparing to deploy the fix to a select number of users to validate its effectiveness in resolving the issue before initiating the deployment on a broader scale. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, October 16, 2023, at 10:00 PM UTC Update: 06-Oct-2023 14:03 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: Validation of our fix is complete and we anticipate for deployment to begin by the end of the day, Friday, October 6, 2023. We expect this to progress throughout the weekend and into the following business week, and we'll provide an estimation on the timeline for the deployment to complete as soon as it's available. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, October 9, 2023, at 10:00 PM UTC Update: 02-Oct-2023 14:12 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: Our fix validation is ongoing, but nearing completion and thus far have seen positive results as we continue to address the small collection of issues which delayed deployment. We currently anticipate deployment will begin by our next scheduled update, after which we'll work to confirm a timeline for the fix deployment. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Friday, October 6, 2023, at 10:00 PM UTC Update: 25-Sep-2023 14:52 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The complexity of the problems that were identified during the validation of our fix continues to delay its deployment and the remediation of impact. We're continuing to address a small collection of problems that were isolated during our fix validation and are expecting that an estimated timeline for the fix deployment will be available by our next scheduled update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, October 2, 2023, at 10:30 PM UTC Update: 21-Sep-2023 14:23 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We're continuing to address some issues with our fixed build we detected during the validation process, which is taking more time than expected. We anticipate that we'll have the build fixed by our next update, at which time we'll assess the timeline for the deployment of the fix to the affected environment. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, September 25, 2023, at 10:30 PM UTC Update: 18-Sep-2023 14:11 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've discovered some issues during the fix validation process and are working on resolving them prior to release to ensure that it succeeds in remediating the impact. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Thursday, September 21, 2023, at 10:30 PM UTC Update: 13-Sep-2023 14:36 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The process of validating the fix is ongoing. Our internal validation and testing has been positive, and we're working with a set of test users to further validate the fix from within their managed environment to ensure its operating as expected prior to its release. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, September 18, 2023, at 10:30 PM UTC Update: 11-Sep-2023 13:38 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. Additionally, users accessing Microsoft Teams on Android devices may be intermittently automatically signed out of Microsoft Teams. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've received reports from affected users indicating that in addition to the existing impact, some users accessing Microsoft Teams on Android devices are intermittently automatically signed out of Microsoft Teams. We've amended the More Info field with the additional impact scenario. Due to the complexity of the issue, the previously mentioned operation to ensure the efficacy of the fix prior to initiating deployment is taking longer than expected. We're continuing the validation process, and we'll provide a new timeline for validation and remediation as it becomes available. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Wednesday, September 13, 2023, at 10:30 PM UTC Update: 07-Sep-2023 14:25 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The application build update has completed our internal validations and has been passed along to our OEM partners for final efficacy checks. Based on our current estimates and provided validation is complete without a need to revise or edit the build, we anticipate that the build should be ready for its initial rollout by Friday, September 15, 2023. For certified Microsoft Teams phones, we're continuing to test a new company portal build version and determine an estimated time to resolve. We expect that a timeline to deployment should be prepared by the next scheduled update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, September 11, 2023, at 9:30 PM UTC Update: 05-Sep-2023 14:58 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The aforementioned firmware update was inaccurately conveyed and specifically related to Teams Rooms on Android. Instead of a firmware update, we're testing a build for Teams Rooms on Android that we'll ultimately release to OEM partners to help resolve the issue. Our OEM partners will aid in finishing and validating the build update. We'll subsequently and programmatically release the build update for the pertinent devices. For certified Microsoft Teams phones, we're working to address the underlying issues that are contributing to the problem, which will be deployed via an app update once ready. Both solutions are complex in nature and an estimated time to fully address this event isn't yet available. We'll provide an update on our pathways to remediation by our next scheduled update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Thursday, September 7, 2023, at 9:30 PM UTC Update: 01-Sep-2023 15:32 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We're continuing to identify and fix underlying issues in the impacted apps introduced in Intune Company Portal build 5882. We don't currently have an estimated time for deployment, but we'll provide this data if it becomes available. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Tuesday, September 5, 2023, at 9:30 PM UTC Update: 31-Aug-2023 17:20 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We are in the process of fixing a few underlying issues in the impacted apps, as well as rolling these fixes out to OEMs. We aim to provide an estimated time of deployment for these fixed apps to customers at our next scheduled update. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Saturday, September 2, 2023, at 12:00 AM UTC Update: 30-Aug-2023 11:11 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The process of rolling out the firmware change containing the fix to OEMs is in its final stages. Once complete, we'll prepare the new firmware image for deployment to the affected service environment to remediate impact. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Friday, September 1, 2023, at 1:30 AM UTC Update: 28-Aug-2023 14:12 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: The firmware changes roll out to OEMs for addressing the Intune Portal Build 5882 is proceeding as expected, and we'll continue to provide progress updates until it completes. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Wednesday, August 30, 2023, at 7:30 PM UTC Update: 25-Aug-2023 17:30 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've developed firmware changes to fix the issue and finished our initial validations. We're in the process of rolling out the firmware changes to the OEMs so they can build new firmware images and return it back to us for deployment to the affected environment. We expect the OEM process will take approximately two weeks. We'll provide an estimated deployment timeline as soon as possible. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Start Time: Monday, June 19, 2023, at 7:00 AM UTC Root Cause: Intune Company Portal build 5882 contains an update for certified Android devices that is causing the devices to sign out of Microsoft Teams. Next Update By: Monday, August 28, 2023, at 10:00 PM UTC Update: 23-Aug-2023 18:02 Title: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices User Impact: Users may be unable to use Microsoft Teams accounts on any Microsoft Teams certified Android devices. More Info: All types of certified Android devices are affected, including certified Teams phones and certified Teams Rooms on Android. Sign in failures may occur for both user accounts and room accounts. This issue is prevalent with devices running Intune Company Portal build 5882 and impacts devices from all original equipment manufacturers (OEMs). Current Status: We've determined an update for certified Android devices is causing the devices to sign out of Microsoft Teams. We're developing a fix to remediate the impact. As a precaution, we have removed downloads from the Microsoft Teams admin center for firmware that uses Intune Company Portal build 5882. Scope of Impact: This event may impact any users who attempt to use Microsoft Teams accounts on any Microsoft Teams certified Android devices, including certified Teams phones and certified Teams Rooms on Android. Root Cause: An update for certified Android devices is causing the devices to sign out of Microsoft Teams. Next Update By: Saturday, August 26, 2023, at 1:00 AM UTC