(Updated) Microsoft Teams: Try the new Bookable Desks feature
IDWorkloadCategoryClassificationSeverityStart TimeLast Updated
MC786330Microsoft TeamsStay InformedNew feature
User impact
Admin impact
normal25-Apr-2024 20:1701-May-2024 16:59

Update: 01-May-2024 16:59
Updated May 1, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: With the new bookable desks feature in Microsoft Teams Rooms Pro Management Portal (PMP), a user can reserve a shared desk by plugging into a device like a monitor at a shared desk. Admins can discover bookable desks in shared spaces as part of the Microsoft Teams Rooms Pro Management portal (PMP) and collect usage data from these desks for proactive management and planning.

This message is associated with the Microsoft 365 Roadmap ID 314430.

When this will happen:
General Availability (Worldwide): We will begin rolling out mid-June 2024 (previously late May) and will complete by late June 2024 (previously early June).

How this will affect your organization:
Teams Desktop client T2.1
For bookable desks managed in PMP: A user can walk up to a bookable desk, plug into a device like a monitor, and Teams will notify you of the confirmed desk reservation on the Teams calendar. (Note: Teams must be actively running on the laptop when the user plugs in.)
user controls
For bookable desks managed in Teams or Outlook: A user can reserve the desk in Teams or Outlook, walk up to the bookable desk, plug into a device like a monitor, and Teams will notify you of the confirmed desk reservation on the Teams calendar. (Note: Teams must be actively running on the laptop when the user plugs in.)
Teams Rooms Pro Management portal (PMP)
Admins can discover shared devices on the device Inventory page on PMP as users are reserving desks in Teams.
user controls
Admins can associate shared devices on the device Inventory page to desk pool accounts in their tenant so users can reserve desks in Teams.
user controls
IT admins can review usage reports for all licensed desk pool accounts under Reports in the PMP.

What you need to do to prepare:
  1. Creating a desk pool is like configuring a room. Follow these steps: How to create and book a desk pool - Exchange | Microsoft Learn
  2. Get details of devices (such as monitors) on desks by plugging them into your laptop with Teams Desktop app running. To ensure a seamless end-to-end user experience, devices in desk pools must be associated with the desk pool accounts you created earlier. To associate devices with desk pools, first identify devices based on unique information such as product ID, vendor ID, serial number, model, and manufacturer. There are primarily two ways to get this information:
    • Use a custom script: You can use a custom script to get device details from desks to locate devices correctly and ensure they are mapped to the corresponding desk pool accounts. We recommend you run the GitHub script in PowerShell with administrator access. After running the script, confirm on the PMP if the devices are correctly associated with the desk pools.
    • Auto discovery: After five unique users plug their devices into the desks, the unique device information will be sent to the PMP > Inventory > Devices tab and the devices will start showing up with a Needs action banner.
  3. Device and desk association: After you have identified the location of devices, you will need to associate them to desk pool accounts you created. We will update this comm before rollout with a link to documentation for this step.
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate.