User impact
Admin impact
Update: 15-Oct-2025 20:11
Introduction:
To support deeper analysis of Copilot adoption, Microsoft is introducing a new export capability in the Copilot Dashboard. This feature allows dashboard users with company-level access to download de-identified Copilot usage metrics, aggregated by user and week, from the past six months. Organizations can use this data to track adoption trends, optimize licensing, and support AI transformation strategies.
This feature requires at least 50 Microsoft 365 Copilot licenses and applies to the Viva Insights web app.
When this will happen:
- Public Preview: Begins in late November 2025, completes by late December 2025.
- General Availability (Worldwide): Begins in early February 2026, completes by late February 2026.
How this affects your organization:
Who is affected:
Copilot Dashboard users with full company-level data access, including senior leaders (as identified in Entra ID), admin-assigned company-level users, delegates with company-level access, as well as global analysts and admins.
Note: Group managers with data access limited to their own teams will not have access to this feature.
What will happen:
- Users will be able to export de-identified, row-level Copilot usage metrics from the dashboard.
- The dataset includes weekly, user-level metrics from the past six months.
- The export supports Copilot usage analysis across apps (such as Word, Excel, Teams), and includes two attributes: Organization, and Job function.
- Organizations can use the data to track usage patterns, generate insights to inform adoption strategies, optimize licensing, and measure ROI.
- The feature is enabled by default for eligible users.
- Admins can manage access via Viva Feature Access Management (VFAM) settings, under Module: Viva Insights; Feature: Copilot Metrics Export.
- No impact to user workflow unless accessed by eligible users.
Screenshot 2 - Example of output:
What you can do to prepare:
- Review the assignment of the Copilot dashboard users with full company-wide data access and adjust VFAM policies as needed.
- Communicate the upcoming feature to eligible users so they know what to expect.
- No admin setup is required to start using the export.
- Admins can disable the feature at the tenant or group level at any time using VFAM settings.
Microsoft Viva Feature access management | Microsoft Learn
Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn
Compliance considerations:
No compliance considerations identified, review as appropriate for your organization.