Users' Microsoft Teams meetings were incorrectly displayed in English. | ||||||
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ID | Workload Feature | Title | Classification | Severity | Start Time | Last Updated |
TM961208 | Microsoft Teams Teams Components Meetings | Some users' Microsoft Teams meetings may be incorrectly displayed in English | incident | 12-Dec-2024 19:00 | 09-Jan-2025 10:41 | |
Update: 09-Jan-2025 10:41 A post-incident report has been published. Update: 26-Dec-2024 09:27 A post-incident report has been published. Update: 23-Dec-2024 09:36 A post-incident report has been published. Update: 19-Dec-2024 15:19 Title: Some users' Microsoft Teams meetings may be incorrectly displayed in English User Impact: Users' Microsoft Teams meetings were incorrectly displayed in English. More Info: Affected Microsoft Teams meetings created between the impact timeframe of Friday, December 13, 2024, at 12:00 AM UTC to Thursday, December 19, 2024, at 7:13 PM UTC will need to be recreated. Final Status: The deployment of the fix has completed, and we've confirmed through internal testing that new Microsoft Teams meetings are now displaying in the expected language. Any affected meeting created during the impact timeframe of Friday, December 13, 2024, at 12:00 AM UTC to Thursday, December 19, 2024, at 7:13 PM UTC will need to be recreated. Scope of Impact: This issue affected users who's default language is set to a non-English selection and was expecting scheduled Microsoft Teams meetings to be in their default language. Start Time: Friday, December 13, 2024, at 12:00 AM UTC End Time: Thursday, December 19, 2024, at 7:13 PM UTC Root Cause: A recent update, that migrated the Microsoft Teams Scheduler service to a new underlying platform operating system, unexpectedly caused the localization setup configuration to incorrectly default to English. We're continuing to analyze this change to gain a deeper understanding on how this issue occurred, and we'll provide more information by Friday, January 10, 2025. Next Steps: - For a more comprehensive list of next steps and actions, please refer to the Post Incident Report document. We're providing a Post-Incident Report (PIR) that contains the current known information. We're still performing additional analysis, and we will provide a new PIR document that with supersede the current PIR. We'll provide this updated PIR by Friday, January 10, 2025. Update: 19-Dec-2024 14:53 Title: Some users' Microsoft Teams meetings may be incorrectly displayed in English User Impact: Users' Microsoft Teams meetings may be incorrectly displayed in English. More Info: Microsoft Teams meetings created after Friday, December 13, 2024, at 12:00 AM UTC may be affected. Current Status: Further investigation into the code regression has determined that the problem impacts any Microsoft Teams meeting that has been created after Friday, December 13, 2024, at 12:00 AM UTC. We've updated the Title, User impact, Scope of impact, and Root cause portions of our communications to reflect this new understanding. Additionally, we've confirmed that our fix has passed internal validations and has started deployment. We're monitoring its progress while performing internal tests to ensure it resolves the problem. Scope of Impact: Impact may affect some users who's default language is set to a non-English selection and is expecting scheduled Microsoft Teams meetings to be in their default language. Start Time: Friday, December 13, 2024, at 12:00 AM UTC Root Cause: A recent service update introduced a code regression, which is resulting in the Microsoft Teams service not honoring default language settings for Microsoft Teams meetings. Next Update By: Friday, December 20, 2024, at 3:30 AM UTC Update: 19-Dec-2024 06:07 Title: Some users' Microsoft Teams meetings may be incorrectly displayed in English User Impact: Users' Microsoft Teams meetings may be incorrectly displayed in English. More Info: Microsoft Teams meetings created after Friday, December 13, 2024, at 12:00 AM UTC may be affected. Current Status: We've identified that a recent standard service update contains a code regression, which is resulting in the Microsoft Teams service to not honor default language settings for meetings scheduled. We're developing a fix which is undergoing internal testing and validation to repair the code regression. Once we've ensured the efficacy of the fix, we'll start a deployment to the affected environment. Scope of Impact: Impact may affect some users who's default language is set to a non-English selection and is expecting scheduled Microsoft Teams meetings to be in their default language. Start Time: Friday, December 13, 2024, at 12:00 AM UTC Root Cause: A recent service update introduced a code regression, which is resulting in the Microsoft Teams service not honoring default language settings for Microsoft Teams meetings. Next Update By: Thursday, December 19, 2024, at 8:00 PM UTC Update: 19-Dec-2024 05:47 Title: We're looking into a potential problem impacting the Microsoft Teams service User Impact: We're checking for potential impact to your users. Current Status: We're investigating a potential issue with the Microsoft Teams service and checking for impact to your organization. We'll provide an update within 30 minutes. |